FAQ

Before contacting us, you are encouraged to consider whether or not you can raise your concern(s) with your direct manager. In case you find it not feasible to do so, you can make a report to LOTTE Mart by using our Ethics Hotline (either via website or phone).

This is an internal website that are managed and control completely and independently by Vietnam Internal Audit Division and Global Audit of LOTTE Mart. Your call or report will be answer by Vietnamese compliance personnel.